Frequently Asked Questions
After My Purchase & Copyright
After I place my order, how long until I receive my plans?
Plan package orders are immediately sent to the house plan designer for fulfillment. Most orders are processed by the next business day. There are times when a home plan designer will need an additional time to fulfill an order, but that will be communicated to you should that occur.
My engineer wants an electronic version of the plan; can I upgrade my original purchase?
Yes you can. Please call 800-634-0123 to upgrade your home plan purchase.
I didn’t order enough blueprint sets, can I make copies of the one I have?
No. Prints of the construction drawings are copyright protected and cannot be replicated without the permission of the designer or architect. Most home plan designers will require you purchase additional print sets through the website.
Can I exchange or return the plans?
House Plans are processed in response to your order and due to the high reproducibility of our products we are unable to accept returns. However, an exchange for a different plan may be possible with an exchange fee and as long as the original purchase has not been altered in anyway. No plan exchanges after 30 days of purchase.
All PDF and CAD Master purchases are FINAL and cannot be returned or exchanged for any reason.