Picture this: A homeowner wants to update the kitchen in his or her home, and a contractor is called. Without too much quibbling, the details are finalized and the work begins. But then things start to go wrong.
This scenario doesn’t happen often, but when it does, it often gives contractors a bad reputation when in fact the real issue is that the homeowner didn’t do the homework.
“You can do a Google search for contractors in your area, and you’ll get star ratings and reviews of names and businesses, but that’s just one part of the process,” said Rick McAlexander, CEO of...
